Speaking of Art™ — Cancellation policy
Cancellations by the Client
Refunds may be reduced by non-refundable payment processing fees charged by third-party payment providers. If a payment method has been provided to hold a reservation, the card may be charged in accordance with this cancellation policy.
Presentations
Cancellations made 30 or more days before the scheduled Experience date will receive a full refund, including the deposit.
Cancellations made 14–29 days before the scheduled Experience date will receive a refund less the deposit amount.
Cancellations made fewer than 14 days before the scheduled Experience date are non-refundable and not eligible for credit.
Gallery talks
Standard
Cancellations made 30 or more days before the scheduled Experience date will receive a full refund, including the deposit.
Cancellations made 14–29 days before the scheduled Experience date will receive a refund less the deposit amount.
Cancellations made fewer than 14 days before the scheduled Experience date are non-refundable and not eligible for credit.
Bespoke
Cancellations made 30 or more days before the scheduled Experience date will receive a refund less the deposit amount.
Cancellations made fewer than 30 days before the scheduled Experience date are non-refundable and not eligible for credit.
Art walks
Cancellations made 30 or more days before the scheduled Experience date will receive a full refund, including the deposit.
Cancellations made 14–29 days before the scheduled Experience date will receive a refund less the deposit amount.
Cancellations made fewer than 14 days before the scheduled Experience date are non-refundable and not eligible for credit.
Cancellations by the Company
The Company reserves the right to cancel or reschedule an Experience due to inclement weather, safety concerns, low enrollment, venue issues, illness, or other circumstances beyond our reasonable control.
If this occurs, guests will be notified using the email address provided at booking and will be offered either:
a transfer to a future date, or
a full refund of the amount paid.